{"id":1725,"date":"2020-11-04T06:26:30","date_gmt":"2020-11-04T06:26:30","guid":{"rendered":"https:\/\/shop-sloski.si\/?page_id=1725"},"modified":"2020-12-01T11:09:39","modified_gmt":"2020-12-01T11:09:39","slug":"reklamacije-vracila","status":"publish","type":"page","link":"https:\/\/shop-sloski.si\/en\/reklamacije-vracila\/","title":{"rendered":"Reklamacije &#038; vra\u010dila"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"1725\" class=\"elementor elementor-1725\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2cd009c elementor-section-height-min-height elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"2cd009c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eaf9918\" data-id=\"eaf9918\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30819d6 elementor-widget elementor-widget-heading\" data-id=\"30819d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reklamacije &amp; vra\u010dila<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e9ca646 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e9ca646\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3cfc5f8\" data-id=\"3cfc5f8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-41d8482 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"41d8482\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f6282e1\" data-id=\"f6282e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e29aca4 elementor-widget elementor-widget-text-editor\" data-id=\"e29aca4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Kot kupec imate pravico, da kupljeno blago vrnete brez kakr\u0161nekoli od\u0161kodnine. O nameravanem vra\u010dilu oz. odstopu od pogodbe morate pisno obvestiti ponudnika, najkasneje v 14-ih dneh od prejetja blaga. V tem primeru sami poravnavte stro\u0161ke, ki nastanejo ob vra\u010dilu kupljenega izdelka. Izdelki morajo biti nerabljeni, nepo\u0161kodovani in v originalni nepo\u0161kodovani embala\u017ei. Ponudnik ni dol\u017ean sprejeti po\u0161iljk z odkupnino ali po\u0161iljk, ki ne ustrezajo ponudnikovim splo\u0161nim pogojem poslovanja.<\/p><p><strong>Izjeme pri vra\u010dilu blaga:<\/strong><\/p><p>Naro\u010denega blaga pod navedenimi pogoji ne morete vrniti v naslednjih primerih:<\/p><p>Pri strojih, aparatih, ra\u010dunalni\u0161ki opremi, avdio in video posnetkih ter ra\u010dunalni\u0161kih programih, \u010de ste \u017ee odprli varnostni pe\u010dat ali odpakirali iz originalne embala\u017ee,<br \/>\u010de gre za dobavo knjig,<br \/>\u010de je izdelek narejen po navodilih potro\u0161nika in prilagojen va\u0161im potrebam,<br \/>\u010de gre za pokvarljiv izdelek ali izdelek, ki mu je \u017ee potekel rok uporabe (na primer uporabljen CD medij, kartu\u0161e, tonerji in drugi potro\u0161ni material, pija\u010da, hrana&#8230;).<\/p><p>V izjemnih primerih, ko artikli niso vrnjeni v skladu ZVPot, lahko potro\u0161niku ponudimo odkup artikla z ustrezno od\u0161kodnino, ki jo dolo\u010dimo ob vra\u010dilu. Odkup z zni\u017eano vrednostjo se upo\u0161teva ob potrditvi potro\u0161nika na elektronsko po\u0161to. Kot potro\u0161nik omenjeno odkupnino koristite izklju\u010dno ob naro\u010dilu drugega artikla enake ali vi\u0161je vrednosti.<\/p><p><strong>Odstop od pogodbe<\/strong> <br \/>Pri pogodbah, sklenjenih na daljavo ali zunaj poslovnih prostorov, imate kot potro\u0161nik pravico, da v 14 dneh obvestite podjetje, da odstopate od pogodbe, ne da bi vam bilo treba navesti razlog za svojo odlo\u010ditev. Pri tem vas bremenijo le stro\u0161ki iz sedmega odstavka 43.d \u010dlena tega zakona.<\/p><p>V primeru odstopa od pogodbe nemudoma oziroma najpozneje v 14 dneh po prejemu obvestila o odstopu od pogodbe vrnemo vsa prejeta pla\u010dila. Obvestilo o odstopu lahko predlo\u017eite podjetju na obrazcu iz te povezave ali z nedvoumno izjavo, iz katere jasno izhaja, da odstopate od pogodbe. \u0160teje se, da ste kot potro\u0161nik podali odstopno izjavo pravo\u010dasno, \u010de jo po\u0161ljete v roku, dolo\u010denem za odstop od pogodbe.<\/p><p><strong>U\u010dinek odstopa od pogodbe<\/strong><br \/>\u010ce odstopite od te pogodbe, vam bomo povrnili vsa pla\u010dila, prejeta od vas, vklju\u010dno s stro\u0161ki dostave (z izjemo dodatnih stro\u0161kov, ki izhajajo iz va\u0161e izbire vrste dostave, ki ni najcenej\u0161a vrsta standardne ponudbe z nami), brez nepotrebnega odla\u0161anja in v vsakem primeru najpozneje v 14 dneh od dneva, ko smo obve\u0161\u010deni o va\u0161i odlo\u010ditvi, da odstopite od te pogodbe. Tak\u0161no povra\u010dilo bomo izvedli z uporabo enakih pla\u010dilnih sredstev, kot ste uporabili za za\u010detno transakcijo, razen \u010de ste se izrecno dogovorili druga\u010de; v vsakem primeru ne boste imeli nobenih taks, kot posledica takega povra\u010dila. Pridr\u017eujemo lahko, dokler ne prejmemo blaga ali ste predlo\u017eili dokazila o vrnitvi blaga, kar nastopi prej.<\/p><p>Vrnite nam blago ali ga predajte brez nepotrebnega odla\u0161anja v vsakem primeru najkasneje v 14 dneh od dneva, ko nam sporo\u010dite umik iz te pogodbe. Rok je izpolnjen, \u010de po\u0161ljete nazaj blago pred potekom 14 dni. Odgovorni ste za vsako zmanj\u0161anje vrednosti blaga, ki izhaja iz ravnanja, ki ni potrebno in je bilo ugotovljeno da ni v skladu z naravo, zna\u010dilnostjo in delovanjem blaga.<\/p><p><strong>Seznanitev z odgovornostjo za stvarne napake<\/strong><br \/>Napaka je stvarna:<\/p><p>\u010de stvar nima lastnosti, ki so potrebne za njeno normalno rabo ali za promet,<br \/>\u010de stvar nima lastnosti, ki so potrebne za posebno rabo, za katero jo kupec kupuje, ki pa je bila prodajalcu znana oziroma bi mu morala biti znana,<br \/>\u010de stvar nima lastnosti in odlik, ki so bile izrecno ali mol\u010de dogovorjene oziroma predpisane,<br \/>\u010de je prodajalec izro\u010dil stvar, ki se ne ujema z vzorcem ali modelom, razen \u010de je bil vzorec ali model pokazan le zaradi obvestila.<\/p><p>Za spletne nakupe lahko, ki je potro\u0161nik v skladu z dolo\u010dbami ZVPot, uveljavljate reklamacijo iz naslova stvarne napake, v roku dveh let od kar je bila stvar izro\u010dena, kar izkazujete z originalnim ra\u010dunom in potrdilom o dostavi blaga. Tako lahko uveljavljate svoje pravice na slede\u010d na\u010din:<\/p><p>\u010de o napaki obvestite prodajalca v roku dveh mesecev od dneva, ko je bila napaka odkrita,<br \/>v reklamacijskem obrazcu ste dol\u017eni natan\u010dneje opisati napako in ponudniku omogo\u010diti, da stvar pregleda,<br \/>obvestilo o napaki lahko ponudniku sporo\u010dite osebno, pri \u010demer vam, kot ponudnik moramo izdati potrdilo,<br \/>potro\u0161nik, ki je pravilno obvestil ponudnika o napaki, ima pravico od ponudnika zahtevati, da: odpravi napako na blagu ali vrne del pla\u010danega zneska v sorazmerju z napako ali blago z napako zamenja z novim brezhibnim blagom ali vrne pla\u010dani znesek.<\/p><p>\u010ce napaka ni sporna, \u010dimprej, vendar najpozneje v roku osmih dni, ugodimo kup\u010devi zahtevi.<\/p><p>Kot ponudnik pisno odgovorimo na zahtevo najpozneje v osmih dneh po njenem prejemu, \u010de je napaka sporna. V primeru, da uni\u010dimo ali izgubimo proizvod, ki nam je bil dan v popravilo, vzdr\u017eevanje ali dodelavo, smo vam dol\u017eni po va\u0161i izbiri izro\u010diti v osmih dneh nov enak proizvod ali takoj pla\u010dati od\u0161kodnino v vi\u0161ini drobnoprodajne cene novega proizvoda.<\/p><p>Reklamacija je veljavna ob predlo\u017eitvi originalnega ra\u010duna, potrdila o dostavi ter izpolnjenem reklamacijskem obrazcu.<\/p><p>V primeru odobrene reklamacije za stvarno napako ste upravi\u010den tudi do povra\u010dila morebitnega stro\u0161ka dostave, ki ste ga imeli v primeru spletnega nakupa.<\/p><p>Kupec, ki ni potro\u0161nik v skladu z ZVPot, svoje pravice do jam\u010devalnih zahtevkov uveljavlja z veljavno zakonodajo.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-def0370 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"def0370\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a4cdfd2\" data-id=\"a4cdfd2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b5c006 elementor-widget elementor-widget-heading\" data-id=\"4b5c006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Are you a fan of any of our national team member?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1853dde elementor-widget elementor-widget-text-editor\" data-id=\"1853dde\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In our online store you can find both official products that our national team members wear at all the races and trainings, as well as products of their personal brands.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-186eec9\" data-id=\"186eec9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b28e3b6 elementor-align-center elementor-mobile-align-center elementor-tablet-align-right elementor-widget elementor-widget-button\" data-id=\"b28e3b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"https:\/\/shop-sloski.si\/en\/store\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Za izdelke klikni tukaj<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Reklamacije &#038; vra\u010dila Kot kupec imate pravico, da kupljeno blago vrnete brez kakr\u0161nekoli od\u0161kodnine. O nameravanem vra\u010dilu oz. odstopu od pogodbe morate pisno obvestiti ponudnika, najkasneje v 14-ih dneh od prejetja blaga. V tem primeru sami poravnavte stro\u0161ke, ki nastanejo ob vra\u010dilu kupljenega izdelka. Izdelki morajo biti nerabljeni, nepo\u0161kodovani in v originalni nepo\u0161kodovani embala\u017ei. Ponudnik [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"enabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1725","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/pages\/1725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/comments?post=1725"}],"version-history":[{"count":11,"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/pages\/1725\/revisions"}],"predecessor-version":[{"id":2138,"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/pages\/1725\/revisions\/2138"}],"wp:attachment":[{"href":"https:\/\/shop-sloski.si\/en\/wp-json\/wp\/v2\/media?parent=1725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}